There will be no returns, refunds, or exchanges accepted for perishable items, unless an error has been made with your order. In the event that an error has been made, you must contact Lyssa Cakes within 24 hours of receiving your order. We will try our best to remedy the situation, but there is no guarantee. Any attempts to return/refund/exchange perishable items after the 24 hour period expires will not be honored.